Real people. Real fast.
The biggest complaint in this whole industry is what happens after the sale — calls that go unanswered, warranty claims that vanish. We built our reputation on the opposite.
Support that doesn't disappear after delivery.
A direct line to a real person
No phone trees, no chatbots, no overseas ticket queue. You call us and a local person who knows your building answers.
A response-time promise
Reach out and you'll hear back same business day, most of the time. We tell you what's happening and when.
We stand behind the build
If something isn't right, we make it right — coordinating any warranty work directly with the manufacturer for you.
Your Cedar Creek contact
A name and a number — not a ticket.
When you buy from Cedar Creek, you get a direct point of contact for questions, adjustments, and warranty help — before, during, and long after delivery.
Warranty, in plain terms.
Your building is backed by both our craftsmanship warranty and the manufacturers' material warranties.
- 10-year craftsmanship warranty on wood buildings
- LP SmartSide & Lap siding: 5-year / 50-year limited warranty
- Paint & urethane finishes: 10-year warranty
- Painted metal roofing: 40-year warranty
- Flooring: 10-year warranty
Summary shown — full warranty terms available on request.
Need a warranty fix?
- 1Call or email us — tell us what's happening (a photo helps).
- 2We diagnose it and coordinate with the manufacturer if needed.
- 3We schedule the repair and keep you posted until it's resolved.
Call
803-673-7198Hours
Mon–Fri: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed
Visit
6204 Edmund Highway, Suite 102, Lexington, SC 29073
Questions before you buy? Ask away.
A real local person will help you figure out the right building — no pressure, no automated runaround.